Audi Career Opportunities

Audi West Palm Beach, one of the country's premier luxury car dealerships, and leader in the Automotive Industry, is committed to developing lasting relationships with our clients and vendors as well as our employees.  Audi West Palm Beach is a proud member of the Braman Automotive family! 

 

We have immediate opportunities for qualified candidates who have high energy levels, are entrepreneurial, and thrive in fast-paced environments.  Ideal candidates must be able to reach high standards and grow quickly with our team.

 

If you're looking for a career with an extraordinary company with advancement opportunities, then Audi West Palm Beach is the perfect career choice.  We offer a comprehensive benefit package that includes medical, dental, vision, 401(k), STD, LTD, Life, paid vacations, holidays, sick days, and employee discount programs.

Must be capable of passing background/MVR check and drug screening.


For consideration to join the largest Audi dealership in Palm Beach County, qualified applicants should submit their resume along with a cover letter to kristine.dinges@audiwpb.com for open positions only. 



Click here to fill out an employment application. When finished submit it along with a resume and cover letter to kristine.dinges@audiwpb.com

Job Openings

Service BDC Agent

Audi West Palm Beach has an immediate opportunity for a candidate who is professional, responsible, detail oriented and thrives in a fast-paced environment for a full-time Service BDC Agent in our Service Department.

Responsibilities:

·         Assists customers by phone in setting up their service appointments

·         Data entry

·         Handling heavy inbound phone calls

Requirements:

·         Precise attention to detail

·         Excellent customer service skills/customer service experience

·         Ability to work in a fast-paced environment

·         Professional attitude and appearance

·         Must have knowledge of Microsoft applications (Word, Excel, Outlook)

Must be capable of passing background check, drug screening and possess a clean driving record.

Hours - 8 Hour shift between the hours of 7:30am and 6:30pm Monday - Friday. Saturdays - 8am - 5pm.

Audi West Palm Beach is an EEO/DFWP


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Audi Brand Specialist

Audi West Palm Beach, one of the country's premier luxury car dealerships, and leader in the Automotive Industry, is committed to developing lasting relationships with our clients and vendors as well as our employees.

We have an immediate opportunity for a Sales Person for our Dealership located in West Palm Beach, FL. The individual chosen should have the qualities to obtain and surpass established goals, build relationships, and have previous high-line automotive sales experience.

If you're looking for a career with an extraordinary company with advancement opportunities, then Audi West Palm Beach is the perfect career choice! We offer a comprehensive benefit package that includes medical, dental, vision, 401(k), STD, LTD, Life, paid vacations and an employee car purchase program.

·         Must have product knowledge, understanding of sales processes, and good communication skills

·         Must highlight product features and demonstrate vehicle operation

·         Must greet customer, establish rapport, make inquiries about customer's preferences, match these with vehicle models

·         Must evaluate a trade, including safety evaluation and condition.

·         Must test drive the vehicle with the customer

·         Job entails getting in & out of vehicles for demonstrations

·         Must complete the buyer's order, credit applications and load customer information into the system.

·         Must be aware of procedures and reporting requirements in accepting cash amounts

·         Must inspect and road test the vehicle prior to delivery

·         Must explain all operating controls and features, explain how customer obtains license plate and vehicle registration

·         Must comply with dress code, be properly groomed, and professional in presentation

·         A Sales Persons work hours can vary. Hours of operation are Monday - Thursday, 9:00am - 8:00pm, Friday, 9:00am - 7:00pm, Saturday, 9:00am - 6:00pm, & Sunday, 11:00am - 5:00pm. There is a possibility of working past closing time depending on the needs of the department/customers.

·         There will be some sitting working at a desk on a computer.

·         Job will entail mostly standing & walking with occasional bending and lifting of 20lbs.

·         Must be able to walk the lot and endure the weather conditions outside. The environment can either be in a controlled air conditioned building or outside.

Must be capable of passing background/MVR check and pre-employment drug screening.


Apply for Position

Service BDC Manager

Audi West Palm Beach is currently seeking an experienced Service BDC Manager to join our team of professionals.  Qualified candidate must possess a strong knowledge base of automotive service processes and tactics. Several years of experience in the Automotive Industry preferred.  Strong communication skills are required across all departments in the dealership. Candidate must have a thorough understanding of leadership, supervision and coaching skills and techniques. Must be able to monitor program success and efficiencies, and resolve program deficiencies.

Roles and Responsibilities:

  • Manage and supervise the BDC Service Team
  • Work with management, service and sales team to develop vision and goals
  • Measure results continuously throughout day, plus daily, weekly and monthly reviews to ensure results
  • Alert all dealership personnel of Service BDC processes and tactics
  • Manage, review and update BDC Service Team and call handling processes and tactics to ensure efficiency and effectiveness
  • Follow-up Emails, Phone Calls, Recall and Warranty appointments
  • Manage, review and update BDC Service Team training plans and goals
  • Create and develop new-hire training program with clear timelines and expectations
  • Provide daily and weekly phone training
  • Provide daily and weekly training on communication skills and tactics
  • Review department and individual performance to target specific areas that need training and development
  • Manage and review call handling processes
  • Review calls for appropriate responses
  • Work with BDC team to ensure all client communications are accurate, timely and appropriate
  • Create, review and analyze reports to monitor BDC Service Team efficiency and effectiveness.
  • Communicate with management on an ongoing basis to keep them updated on all aspects of the department


Apply for Position

Automotive Billing Clerk

Audi West Palm Beach is currently seeking an experienced Automotive Billing Clerk to join our team of professionals!

Essential Responsibilities (not limited to):

·         Responsible for the entire billing process and able to research and/or resolve any issues that may arise.

·         Post new and used deals to Accounting

·         Reconcile Schedules

·         Ensure timely enrollment of all finance product sales

·         Various tasks to assist the accounting office activities in support of the other Sales oriented departments of the dealership.

·         Provide administrative support to management, other departments and employees as needed

·         Comply with company policies, procedures, and regulations

Qualifications:

·         Must be proficient in CDK Drive and/or ADP.

·         Must have flexibility to work an occasional night and weekend when necessary due month end and workload needs.

·         Must be dependable and detailed

·         Must be accustomed to working under strict deadlines.

·         In-depth knowledge of bookkeeping theories and practices.

·         Ability to handle responsibilities independently, with minimum supervision.

·         Excellent computer skills including Excel and Word.

·         Excellent written, verbal and communication skills.

·         Must be able to work well with people on all levels and be able to communicate effectively with them.


Apply for Position

Sales Porter

Audi West Palm Beach, and the Audi brand have recently experienced tremendous growth and we are aggressively seeking qualified candidates to start immediately. We have immediate openings for full time Luxury Automotive Sales Porters to join our team!

Qualified candidates are required to have a clean Florida driver's license and must be able to work weekends and evenings. Qualified candidates should be self-sufficient, organized, and dependable. Candidates should also be able to work in a team environment. The ideal candidate will be experienced as a valet or porter - familiar with working in inclement weather and providing an exceptional customer service experience!

Responsibilities:

Help Sales & Service organizing and keeping track of new & used vehicles on the lot.
Will work outside in all kinds of weather - Rain or Sun.
Straighten lines, organize vehicles, spot vehicles for sales, wash lot cars and take inventory of new vehicles as they come in.
Requirements:

Porter position requires getting in and out of vehicles.
Porter position requires driving vehicles, including those with manual transmissions.
Porter position requires maintaining a clean driving record.
Great driving and parking skills. Able to move cars around the lot.
Must be professional, courteous, friendly, helpful, and customer-service oriented
Must be able to perform basic meet and greet tasks for customers, assisting customers with various needs as necessary
Must be able to work Sales Department . There may be after hours work depending on activity in the Dealership. Working weekends is a must.
Willing to help as necessary with other team members
Exceptional communication skills
Able to follow written and verbal instructions - plus GPS
Safety conscious and follow strict guidelines
Reliable - able to be at work on time every day
Fast paced - high energy. Able to walk/run between lots to pull vehicle from inventory
When something is needed, this position requires running errands, assisting customers with auto delivery, picking up documentation and delivering to multiple locations.
Must be able to lift up to 50lbs.
Must be able to bend over, squat, kneel, stand to perform certain duties (e.g. wash cars, clean wheels, vacuum cars and apply air to tires)
Must be capable of passing background check which includes credit report and drug screening, as well as, possess a clean driving record.

Apply for Position



Contact

Audi West Palm Beach

2101 Okeechobee Boulevard
Directions West Palm Beach, FL 33409

  • Sales: 561-207-8114
  • Service: 561-207-8116
  • Parts: 561-207-8117

Hours

  • Monday 9:00 - 8:00
  • Tuesday 9:00 - 8:00
  • Wednesday 9:00 - 8:00
  • Thursday 9:00 - 8:00
  • Friday 9:00 - 7:00
  • Saturday 9:00 - 6:00
  • Sunday 11:00 - 5:00
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West Palm Beach FL